Frequently Asked Questions
Everything you need to know about The Skincare Makeup.
Are jane iredale products suitable for sensitive skin?
Yes, our products are formulated with clean, skin-loving ingredients and are sensitivity-tested, non-comedogenic, and free from synthetic fragrances and preservatives.
What is your return policy?
We want you to love your purchase. If you are not satisfied, you can return products purchased on our website within 30 days of receipt for a full refund or exchange.
Do you offer free shipping?
We offer free standard shipping on all domestic orders over $50. For orders under $50, a flat rate shipping fee will be applied at checkout.
Are your products cruelty-free and vegan?
Jane Iredale is a certified cruelty-free brand by PETA and Leaping Bunny. While many of our products are vegan, some contain beeswax or carmine; please check individual product pages for vegan status.
How can I find my perfect foundation shade?
You can use our online Shade Finder tool or book a virtual consultation with one of our beauty experts to find the perfect match for your skin tone and undertone.
How do I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.